One of the many ways we protect you.
At PayPath, trust is the foundation of our relationship with customers. Because you trust us with your financial and personal information, we respect your privacy and take strong action to safeguard that information, including your online sessions. The PayPath family of financial service providers pledges to protect your privacy online by adhering to the practices described below. View our overall privacy pledge.
To provide you with outstanding customer service and safeguard your information online, we will need to collect or remember information about you from time to time. During registration, we will ask you to provide us with a Personal ID and Password. This ensures that when you transact online with us, it will always be safe and secure.
The PayPath Web sites use temporary session cookies to assist us in securing your online activities and enhance the performance of the site. We examine group activity and do not watch individual browsing patterns.
The PayPath Web site uses cookies. We also analyze our visitor trends to help us understand how our customers are using our Web site. This enables us to build a more user-friendly experience. While your browser may allow you to “reject” cookies, certain areas of our Web site require that you accept all cookies in order for the Web site features and security mechanisms to function fully.
Banner Ads
Occasionally, you may encounter banner ads for PayPath products and services on other Internet sites. We may use third party ad serving companies to distribute our ads on sites where we’ve paid to advertise. When you click on a PayPath banner, it will take you to our site where the advertised product or service is found. Sometimes these ads contain small graphics or tags in them. These tags capture information such as IP address, browser type and pages being viewed when a user clicks on an ad so we can track the effectiveness of our advertising. These tags do not capture personal information about you. The vendors we use to distribute our ads are prohibited from using any information collected except to track advertising effectiveness.
We collect and keep the contents of email you send us in addition to your contact address and our response. This enables us to respond to your requests and questions. Email sent to us should be used for inquiries that are NOT sensitive or confidential as regular, non-encrypted Internet email (the email we use on most of the site) is not secure. If we need information beyond your name, address, email address and phone number, we will provide you with a secure access to the self-service portal. We will never request that you confirm your Personal ID, account numbers, Password or other sensitive information via email.
We will ask for an email address when you set up a new account or service with us. We may use this address to communicate with you regarding our products and services. You can unsubscribe from our newsletters and marketing alerts at any time by Emailing us with the subject “Remove from email list.”
Security of Online Sessions
We are committed to protecting the confidentiality of your information and online transactions. We use the highest industry standard for online security — Secure Sockets Layer (SSL) encryption — to secure your online sessions. This process safeguards your session from intruders. Review our Electronic Data Security Statement for more information on security.
Preventing Identity Theft
PayPath is dedicated to protecting your personal information. Strict policies and procedures have been implemented to ensure that your personal information is kept confidential. Only authorized signers can access account information. Every effort is made to protect our customers from fraud. We will never initiate a request for sensitive information from you via email (ie., Social Security Number, Personal ID, Password, PIN or account number). If you receive an email that requests this type of sensitive information, you should be suspicious of it. We strongly suggest that you do not share your Personal ID, Password, PIN or account number with anyone, under any circumstances. If you receive a suspicious looking email, please forward it to support@thepayrollcenter.com with the subject line “Suspicious Email/Fraud” or call support directly at 1-877-277-2926.
Learn more about email fraud and how to protect yourself from identity theft.
Protecting Children Online
PayPath feels that it is extremely important to guard the identity and privacy of children, and we encourage parents to supervise their children’s interactions online. We do not intentionally market to or solicit personal information from children. In the event that we receive personal information from a child whom we know to be under 13, we will only use that information to respond directly to that child or seek parental consent. For more information on the Children’s Online Privacy Protection Act (COPPA), you can visit the Federal Trade Commission site at www.ftc.gov*.
Links to External Sites
At times, we may provide links to sites outside the control of PayPath to alert you to products, information and services offered by third parties. Provided links are meant to supplement PayPath products, services or information or provide other information we believe may be of interest to you. Although we will only provide links to sites we believe are reputable, we do not make any representations concerning the linked sites’ contents or availability. Please note that linked sites may have different privacy and information security policies than PayPath. You should review each site’s privacy and information security policies carefully before you enter confidential information onto the site.
The policies and practices described in this disclosure are subject to change, but we will communicate any significant changes to you as required by applicable law. The policies and practices described in this disclosure replace all previous notices or statements regarding this subject.